taste

Support

Need a hand with Taste? Check the answers below — most questions are covered there. If you still need us, use the form and we'll get back to you within 2–3 business days. You don't need an account to reach us.

arkeraprofessional@gmail.comArkera Inc · Delaware, USA

Frequently asked questions

Select a question to see the answer.

How do I post a review?

Tap the + button in the bottom tab bar to create a new post. Search for a restaurant or dish, add your rating (1–5 stars), write your review, and optionally attach a photo. Tap "Post" to share it with your friends.

Question 1 of 10
What is TasteBuddy AI?

TasteBuddy is Taste's built-in AI assistant. It can recommend restaurants and dishes based on your preferences, dietary restrictions, and what you're in the mood for. Tap the TasteBuddy icon to start a conversation. Note: TasteBuddy's suggestions are for informational purposes — always verify allergen and dietary info directly with the restaurant.

Question 2 of 10
What is a private account?

When your account is private, only friends can see your posts, reviews, and collections. Other users will see your profile but can't view your content until you approve their friend request. Toggle this in Settings → Privacy → Private Profile.

Question 3 of 10
How do I set dietary restrictions or food allergies?

Go to Settings → Preferences → Dietary Restrictions. You can select dietary preferences (vegan, vegetarian, gluten-free, etc.) and food allergies (nuts, shellfish, soy, etc.). These help personalize your recommendations and will be used to flag dishes that may not be suitable for you.

Question 4 of 10
How do I edit or delete a post?

Open the post you want to change and tap the three-dot menu (⋯) in the top right corner. You'll see options to edit or delete the post. Deleting a post is permanent and cannot be undone.

Question 5 of 10
How do I block or unblock someone?

To block someone, visit their profile, tap the ⋯ menu in the top right, and select "Block." Blocked users cannot see your profile or interact with you. To manage your blocked list or block by username, go to Settings → Privacy → Blocked Users.

Question 6 of 10
I forgot my password. How do I get back in?

On the sign-in screen, tap "Forgot password?" and enter the email address on your account. We'll send you a reset link. If it does not arrive within a few minutes, check your spam folder, then contact us using the form below.

Question 7 of 10
Is restaurant and menu information always accurate?

Restaurant and menu data is sourced from publicly available information and user contributions. It may occasionally be outdated or incomplete. Always verify hours, pricing, and allergen information directly with the restaurant before visiting.

Question 8 of 10
How do I report a post, review, or user?

Open the post or profile, tap the ⋯ menu in the top right, and select "Report." Reports are reviewed by our team. If someone is behaving abusively, you can also block them from the same menu. For urgent safety concerns, contact us directly using the form below.

Question 9 of 10
How do I delete my account?

Go to Settings → Delete Account. This action is permanent — all your posts, reviews, collections, and data will be removed. If you need help before proceeding, contact us using the form below.

Question 10 of 10

Contact us

We read every message. Typical reply time is 2–3 business days.

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You don't need a Taste account to contact us. We use what you send only to respond to your request — see our Privacy Policy.

Other resources

  • Privacy questions or data requests: see the Privacy Policy, or email us and we'll handle it directly.
  • Deleting your account: Settings → Delete Account in the app. Message us first if you want help exporting anything.
  • Urgent safety concerns: email arkeraprofessional@gmail.com with "URGENT" in the subject line and we'll prioritize it.